PRODUCTION TIME
5x5 panels ship in 1-3 weeks. 16x16 panels ship in 3-6 weeks. See below for drop shipping production times. Ready-to-frame prints ship in 1-2 weeks. Production times vary depending on the size of the order, etc. You will be given a expected delivery date when you place your order. 

PAYMENT
Payment must be received in full prior to shipping. Large or custom orders may require a down payment. You can pay on my website via credit card or I can send you a Pay Pal invoice in which you can pay via Pay Pay credit, credit card or your bank account. 

SHIPPING & DELIVERY
Standard ground shipping is always free. Orders within the Chicago 606 area can be delivered. See below regarding drop shipping.

DROP SHIPPING
Retail catalogs and/or digital images can be provided for drop shipping arrangements. Drop ship prices are 50% the retail price unless a retailer meets the minimum order of $200 in a given month (1-30/31). Drop ship orders must be paid before shipment. Any discount earned at the end of the month will be refunded or applied to future orders. Drop ship orders ship within 24 hours of sale, with the exception of original artwork and 16x16 botanical panels. Original artwork and 16x16 botanical panels ship in 1 -2 weeks. 

MINIMUM ORDER
A minimum first time order of $200 (USD) is required. There is no minimum re-order for repeat retailers and interior designs ordering within a year of their first order. 

RETURNS & EXCHANGES
Returns and/or exchanges are accepted for most orders within 30 days of the receipt of the products for any reason. Exceptions may be made for large orders. I will make the return policy clear for large orders when the order is placed. The retailer pays return shipping in the event of a return or exchange. 

CONSIGNMENT
Please inquire. I have a limited amount of artwork available for consignment for short amounts of time. 

PHOTOGRAPHY & IMAGE USE
If needed, I can provided digital images for the promotion and sale of my products. Please ask permission for specific use of images. All image copyrights are owned by Kim Granstrom. Images reproductions that are not signed and authorized by Kim Granstrom should not be sold or used as decoration, and should only be used for advertising and promotional use. 

CUSTOM ORDERS & INDIVIDUAL REQUESTS
Please inquire via email regarding custom and rush orders, etc. I am flexible to each individual circumstance when able.